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Screening
Candidates.
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Screening
candidates is one of the most important
interviewing skills. It can be time-consuming and
exasperating but it need not be.
Yes, screening job applicants
can be frustrating. Yet the simple secret to
efficient screening starts with specifying clear
job requirements.
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This involves writing the job description
carefully and including all the associated duties.
Separate the necessary skills from the helpful
skills, the soft (interpersonal) skills from hard
(job-related) skills.
Be clear, exact and very
precise. Let no one be in any doubt of your
requirements.
Minimum
Requirements:
In your ad or online
posting, make sure the minimum requirements of the
job and the salary range are clearly
defined.
General job ads attract a broad
range of candidates, many of which may or may not
be qualified for the job you need done. That may
seem like the right tactic, but it actually makes
hiring much harder. The reality is, you'll end up
with far fewer qualified applicants than you
expect once you sift through all the untargeted
resumes.
Check
references:
Before you select your list of potential
candidates, remember this: Desperate candidates
may be willing to do desperate things to get
hired. So check references now.
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Do
the schools listed on the résumé really
offer the degree the candidate claims to have?
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Do
the schools really exist?
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Confirm
some of the candidate's work history to
further access his suitability.
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Also
look carefully at the condition of the
candidate's resume. Is it dog-eared or riddled
with spelling or grammatical errors? What does
this tell you about him? Is he worth
interviewing?
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Perform background
checks:
Another way to screen candidates at
this stage is to conduct a brief background
check. Such checks are now routine in many
industries. If your new hire will handle your
sensitive business functions, such as accounting
and customer service, a professional background
check may be in order. Again, if discrepancies
emerge, you may need to consider the candidate's
suitability.
Screen
over the phone:
Speaking with someone on the phone
for a few minutes can be very revealing. Be sure
to give the candidate an opportunity to make a
good impression by scheduling a mutually
convenient time to speak for 10 to 15 minutes.
During the telephone
screening, ask for a brief description of their
background, work experience, and hobbies. This
should give you some idea whether or not the
candidate can handle the basics of small talk,
telephone etiquette, and basic communication.
Use this opportunity to tell the candidate about
your expectations for the position and to gauge
the candidate's level of interest and
suitability.
Get your
Team together:
Once you've received the bulk of your responses,
get the key members of your hiring team together
and go over all the remaining resumes. Select
the ones you now deem most suitable.
Now
go back on the phone and start the screening
process all over again. Briefly talk to each
candidate over the phone about their skills and
your company before you bring them in.
Yes,
this can be time-consuming, but it's well worth
it. Also resist the idea to immediately
schedule interviews with your top chosen
candidates. Many people look good on paper but
make a terrible phone impression. |
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